FAQ

Fili d'Oro by Gastaldi produces high quality Made in Italy table linen and linens. For over a century we have been producing and packaging unique products that today reach the best hotels all over the world.
With this Shop the elegance and authenticity signed Fili d'Oro by Gastaldi can be purchased online. Customise sizes to suit your needs and receive table linen and linens to embellish your home.

In our online shop you will find a wide selection of products for the bedroom, table and bathroom. The products represent our top collections and can be purchased by customising the measurements of each product. Create your account, choose the product, when you click on ‘Add to cart’ you can enter your measurements and complete your purchase.

The advantage of this shop is to be able to buy according to your measurements. Discover the Size Guide for Table Linen and the Size Guide for Bed Linen and enter the measurements in centimetres.

Online for the table you will find tablecloths, napkins and runners in 100% cotton, pure linen, linen blend, polyester blend. For the bedroom you will find sheets, duvet covers and pillowcases in percale or satin. The bathroom line consists of towels, bath mats and bathrobes in terry, honeycomb and crepe, as well as cotton and linen blends.

From the moment of order confirmation within 30 working days your order will be ready and shipped, these shipping times are necessary for the production and personalised packaging of your order. We recommend ordering gift ideas or orders for special occasions in advance.

The cost of shipping within Italy is €10. 
Shipments are made via DHL courier, who will send you an email with tracking information.

Shipments within Europe have a fixed cost of €25.
Shipments to countries outside Europe have a fixed cost of €100.

For deliveries outside the European Union, we offer a “Delivery Duty Paid” (DDP) shipping service. Import duties and taxes are payable by the sender (seller). This means that you, the customer, will not incur any extra costs upon delivery.

Send us an e-mail to marketing@itgastaldi.com stating your location and the product you used, and we will find a solution for a customised order for you.

Orders are prepared according to the measurements entered by you, in the product data sheet you will find all the tips for completing orders correctly. As it is a customised product, returns are not possible, fabrics are made to order online.

For dyed fabrics use neutral detergents. Do not use detergents containing opticant.